Why did I get an OpenURL Connection error from an EBSCO resource?

Answer

EBSCOhost article links will sometimes fail and send the user to an "OpenURL Connection" error page.

 

EBSCO OpenURL Connection Error Screen

 

This is a known issue. Please click on the "Report a Problem" icon in OneSearch and let us know which article did not link properly. We will notify EBSCO of the problem. In the meantime, please search OneSearch for the journal title ― instead of the article title ― open the database by selecting the link within the OneSearch results, and then search for the article title in the EBSCO database.

  • Last Updated Apr 27, 2023
  • Views 29
  • Answered By Ashlie Hight

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