I cannot access the databases or my library account. Why would that be?

Answer

There are a few reasons you may be experiencing difficulty accessing your account:

Are you enrolled this semester?

  • You must be enrolled in the current semester to access the databases or your library account. For further assistance, please contact LibERM@tamuc.edu

Have you recently changed your password?

  • For help resetting your password, please contact CITE at 903-468-6000.

Have you tried clearing your browser's cache?

  • Sometimes a session can get corrupted which causes later sessions to not load or to load incorrectly.
  • Here is a list of a few of the most popular browsers and how to clear the cache in each:

If you are still unable to access the library resources, please fill out the Troubleshooting and Reporting Online Resource Problems form. 

  • Last Updated May 03, 2023
  • Views 45
  • Answered By Megan Yareoiutepiy

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